What is your Business doing to be Cyber-Smart?

If you own a business, one of the biggest concerns on your agenda should be Cybersecurity.  Maybe that’s the reason October is Cybersecurity Awareness Month, because this topic can be scary, which is also why many businesses avoid the discussion or downplay its level of importance until it’s too late.

We get it!  As a business owner or operator, you are probably saying, “My biggest issues are finding workers, how to deal with Covid, or how to deal with a shortage of supplies and materials as the prices continue to rise”. Would you think this way if you knew that one wrong click of an employee’s computer mouse could cost you more than their yearly salary, or that 60 percent of small companies go out of business within six months of falling victim to a data breach or cyber-attack?


You might be thinking, “I know cybersecurity is important, but I don’t understand it or even know what steps to take to help make sure my business is safe,” which is why we have listed some common scenarios GBT runs into, as well as what the FBI lists as Cyber Safety Tips: https://www.fbi.gov/investigate/cyber/national-cybersecurity-awareness-month.


 Keep Software Systems up-to-date, and use a good anti-virus program.

Often GBT technicians are asked to work on computers that are old.  It’s not that a technician wants you to buy a new device, but they are apprehensive to work on a device that they know is easy for criminals to hack into because it is no longer supported with updates from the manufacturer.


 Examine the email address and URLs in all correspondence.

Hackers have gotten very good at mimicking a legitimate website and making a slight variation to make it look like it’s the one you want to go to.  Going to www.amazon1.net might be a website a hacker has set up which collects all your information when you try to login or update your payment information. When checking on shipping status or payment status, go to the official website to sign in, and do not click on the link provided in the email.


 If an unsolicited text message, email or phone call asks you to update or verify your information, do not click on the link provided or reply to the message.

If you aren’t making a change or expecting an email, then don’t follow the directions to an unexpected email, call, or message.  Go to the official website, or hang up the call and call the correct number of the institution that called you and ask them what’s going on.


 Do not open any attachments unless you are expecting the file, document, or invoice, and don’t give access to people you have never met or have no idea who they are access to your computer.

Clicking on attachments or opening files is one of the number one ways hackers gain access to your computer or administer Ransomware.  Often, GBT gets calls from customers that had a pop-up on their computer device stating it has been compromised and they need to call 800.###.#### to fix it.  Once this number is called, the customer grants them access, and the hacker either locks their device or puts software on to make it slow down until a fee has been paid. Do Not give computer access to unknown people.


Scrutinize all electronic requests for a payment or transfer of funds.

With the way hackers set up bank accounts, once a mistaken wire is made, it is almost impossible to get the money back.  Also, even in 2021, have you ever had a legitimate business or government agency like the IRS or FBI request payment with a Gift Card?  The answer is NO, so if you get this request, hang up the phone!


 There are numerous other ways that you need to be aware of when it comes to Cybersecurity, which is why one of the most important deterrents of Cyber Attacks is Cyber Awareness.  If you would like to learn more or have GBT help educate you and your staff about how to be Cyber Smart, email us at btssupport@gbtlive.com, or give us a call and we can explain how we work to help train and prevent you and your company from becoming a victim.

Font Resize