Managed Protection

High-performance Dual-band Router +
Year-round Maintenance


Why choose Managed Protection?

In today’s wireless world, it’s important to have a strong, reliable wireless network. With Managed Protection, you will have access to GBT’s technical support staff to help troubleshoot and resolve issues over the phone. If they cannot fix the issue, a trained technician will come to your home and fix the issue during business hours without any additional cost.

What if I don’t have Managed Protection?

In the event of an issue, GBT will still provide superior service. Without Managed Protection, equipment delivered to the home and labor during normal business hours will incur a $40 trip charge. A $75/hr. charge will apply for all additional troubleshooting, issues, or repair work performed by the technicians at the customer’s home.

This service does not cover:
Installation of new jacks, customer-owned equipment such as TV’s, computers, Roku, etc., routers not provided by GBT, customer negligence (pets chewing on lines, accidentally cutting through lines, natural disaster, etc.), business phone systems, guaranteed wireless coverage (additional access points may be necessary for whole-home coverage, additional charges may apply.)

 

Request Managed Protection

Fill out my online form.

5 days ago
Timeline Photos

Maintenance early tomorrow morning affecting several areas.

6 days ago

Christmas in March... Enjoy "Countdown to Christmas" Movies all weekend long starting on Friday, on the Hallmark Channel.

1 week ago

Stay Alert! Scammers are everywhere in a time like this, be vigilant and smart!

1 week ago
Timeline Photos

You probably just received the Annual Meeting Notice in the mail this week, which was sent before the social distancing went into effect. GBT has made the decision to postpone our 2020 Annual Meeting ... See more

2 weeks ago

Part of being a local company is the the personal contact we have with our wonderful customers on a day-to-day basis. At the same time we are following recommendations and want to do our part to ... See more

2 weeks ago
Timeline Photos

Today is Selection Sunday! If you have already pre-signed up, you can return to the site after the selection ceremony to make your picks or you may visit the site now to sign up and join the fun. ... See more

3 weeks ago
Timeline Photos

One week until the application DEADLINE! If you know a High School Student age 16 or 17 urge them to apply today.

3 weeks ago

Congratulations to Sheila DeWald for winning our giveaway for the Women's Big 12 Basketball Championship tickets! Come into our Rush Center office during business hours to pick them up or call us for ... See more

3 weeks ago
Timeline Photos

Attention GBT customers! We are giving away these tickets to the Big 12 Women's Basketball Championship. There are 4 tickets to each session (20 tickets total) that will be given to one lucky winner! ... See more

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