GBT Help Desk

Phone

Toll Free 800-432-7965

E-mail

customerservice@gbtlive.com

Hours

24 hours a day / 7 days a week. When you call the Help Desk, have the following information handy to make the call a little easier:

  • Your Username and Password
  • If you’re receiving an error message, the exact wording of the error.
  • The operating system you use (Windows Vista, 7, 8, 10, Mac OS, etc.)
  • The Internet software you are having difficulty with:Internet Explorer, Netscape, Outlook…. determine which version by
  • opening the program, clicking on the Help menu then clicking on About…..
  • Your model of modem Click on Start, Settings, Control Panel then double-click the modems icon.
  • Having these items prepared before you call will maximize your Help Desk experience.

3 weeks ago

Don't miss any of the action for the big game on Sunday. Did you know you by registering for our watchTVeverywhere option which is different then the StreamIT App, you can watch shows and movies ... See more

1 month ago

Do you have GBT's TV & Internet. Did you know watchTVeverywhere is included free with these subscriptions. click the link below to learn how you can watch your favorite shows or movies from ... See more

1 month ago

Today, we celebrate and honor the legacy of Martin Luther King Jr.

1 month ago
Timeline Photos

Don't forget to support your Western Plains Bobcats on Monday January 20th! GBT is sponsoring rally towels to be given out to the first 100 Bobcat fans in attendance.

1 month ago
Timeline Photos

Don't forget to support your Ellis Railers tonight! GBT is sponsoring rally towels to be given out to the first 100 Railer fans in attendance.

1 month ago
Timeline Photos

Don't forget to support your Pawnee Heights Tigers tonight! GBT is sponsoring rally towels to be given out to the first 100 Tiger fans in attendance.

1 month ago

StreamIT tv had an issue and was down briefly. We have switched our feeds to a backup source. If you relaunch the app, Streamit tv services should be working. If you are still experiencing an issue, ... See more

1 month ago
Timeline Photos

Don't forget to support your Ness City Eagles tonight! GBT is sponsoring rally towels to be given out to the first 100 Eagle fans in attendance.

1 month ago
Timeline Photos

Happy New Year! All GBT offices will be closed today to celebrate the beginning of another year. Come in and start 2020 with us on Thursday!

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