GBT Help Desk

one

Toll Free 800-432-7965

E-mail

customerservice@gbtlive.com

Hours

24 hours a day / 7 days a week. When you call the Help Desk, have the following information handy to make the call a little easier:

  • Your Username and Password
  • If you’re receiving an error message, the exact wording of the error.
  • The operating system you use (Windows 10, MAC OS, etc.) 
  • The Internet software you are having difficulty with, determine which version by opening the program, clicking on the Help menu then clicking on About…..
  • Your model of modem Click on Start, Settings, Control Panel then double-click the modems icon.
  • Having these items prepared before you call will maximize your Help Desk experience.

3 weeks ago
Timeline Photos

All GBT offices will be closed today for Labor Day. We hope to see you Tuesday! Have a great day!

3 weeks ago

Happy Labor Day weekend to all of you hardworking folks!

All of our hardworking folks will be off on Monday the 7th, but no worries, we'll be back in action on Tuesday!

#LaborDay

3 weeks ago
2020 Summer Tour Scavenger Hunt!

Looking for something fun to do this long weekend? Check out Nex-Tech Wireless's scavenger hunt around Kansas! 👇

Tour Kansas this summer and win some amazing prizes! This year's Summer Tour is going to look a bit different, we're turning it into a scavenger hunt! Find the items listed below, submit them via our ... See more

3 weeks ago

Football is BACK and for the next 10 days, we’re giving you a FREE preview of NFL RedZone.

That definitely deserves a touchdown dance.

Rural TV: Channel 432
COAX: Channel 3
StreamIT: Channel ... See more

3 weeks ago
If you haven’t applied for the GBT Junior Board yet, now is the time!

Seniors, if you haven’t applied for the GBT Junior Board yet, now is the time! Applications can be found here: https://www.gbta.net/scholarships/

There are so many perks of being on GBT’s Junior ... See more

4 weeks ago

Our September issue of "The Connection" is hot off the press!

This newsletter is one way we love to connect with you, our customers!

Find it here: https://www.gbta.net/newsletters/

1 month ago

A large internet transport carrier is having nationwide issues which is causing Internet and Voice issues across the nation. GBT has switched all traffic to another carrier, but you still could ... See more

1 month ago
GBT’s Junior Board sets you up for success!

Seniors, no matter what you want to do after high school, GBT’s Junior Board gives you valuable hands-on learning experiences (plus a $750 scholarship) that will help set you up for success!

“My ... See more

1 month ago
Nex-Tech Wireless

We are currently experiencing an intermittent network outage. We are working diligently to get this resolved as quickly as possible. We will update this post when this issue has been resolved. Thank ... See more

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