GBT Help Desk

Phone

Toll Free 800-432-7965

E-mail

customerservice@gbtlive.com

Hours

24 hours a day / 7 days a week. When you call the Help Desk, have the following information handy to make the call a little easier:

  • Your Username and Password
  • If you’re receiving an error message, the exact wording of the error.
  • The operating system you use (Windows Vista, 7, 8, 10, Mac OS, etc.)
  • The Internet software you are having difficulty with:Internet Explorer, Netscape, Outlook…. determine which version by
  • opening the program, clicking on the Help menu then clicking on About…..
  • Your model of modem Click on Start, Settings, Control Panel then double-click the modems icon.
  • Having these items prepared before you call will maximize your Help Desk experience.

5 days ago
Timeline Photos

Maintenance early tomorrow morning affecting several areas.

6 days ago

Christmas in March... Enjoy "Countdown to Christmas" Movies all weekend long starting on Friday, on the Hallmark Channel.

1 week ago

Stay Alert! Scammers are everywhere in a time like this, be vigilant and smart!

1 week ago
Timeline Photos

You probably just received the Annual Meeting Notice in the mail this week, which was sent before the social distancing went into effect. GBT has made the decision to postpone our 2020 Annual Meeting ... See more

2 weeks ago

Part of being a local company is the the personal contact we have with our wonderful customers on a day-to-day basis. At the same time we are following recommendations and want to do our part to ... See more

2 weeks ago
Timeline Photos

Today is Selection Sunday! If you have already pre-signed up, you can return to the site after the selection ceremony to make your picks or you may visit the site now to sign up and join the fun. ... See more

3 weeks ago
Timeline Photos

One week until the application DEADLINE! If you know a High School Student age 16 or 17 urge them to apply today.

3 weeks ago

Congratulations to Sheila DeWald for winning our giveaway for the Women's Big 12 Basketball Championship tickets! Come into our Rush Center office during business hours to pick them up or call us for ... See more

3 weeks ago
Timeline Photos

Attention GBT customers! We are giving away these tickets to the Big 12 Women's Basketball Championship. There are 4 tickets to each session (20 tickets total) that will be given to one lucky winner! ... See more

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