GBT Help Desk

Phone

Toll Free 800-432-7965

E-mail

customerservice@gbtlive.com

Hours

24 hours a day / 7 days a week. When you call the Help Desk, have the following information handy to make the call a little easier:

  • Your Username and Password
  • If you’re receiving an error message, the exact wording of the error.
  • The operating system you use (Windows Vista, 7, 8, 10, Mac OS, etc.)
  • The Internet software you are having difficulty with:Internet Explorer, Netscape, Outlook…. determine which version by
  • opening the program, clicking on the Help menu then clicking on About…..
  • Your model of modem Click on Start, Settings, Control Panel then double-click the modems icon.
  • Having these items prepared before you call will maximize your Help Desk experience.

5 days ago
Photos from Golden Belt Telephone's post

If you are out and about today stop by the Ellis Artwalk from 2pm-5pm. Our GBT office has 3 artists displaying their beautiful work along with several others throughout the town.

6 days ago
Photos from Golden Belt Telephone's post

It's been a fun and busy week getting to celebrate Customer Service Week and we can't forget about this group that headquarters out of our Rush Center location. If your in the area stop by this ... See more

1 week ago
Photos from Golden Belt Telephone's post

Many are familiar with all the help and support these people provide to the Ness County area. Join in stopping by our Ness City store at 9:00am today for some goodies and visit with all GBT's ... See more

1 week ago
Photos from Golden Belt Telephone's post

Customer Service week continues in Larned today. Stop in at 9:00am for some goodies and visit with Jamie or Tim if you see them who do an amazing job helping with all your communication needs.

1 week ago
Photos from Golden Belt Telephone's post

Join us at 11:00am at our St. John store for some goodies as we continue to celebrate and show our appreciation to our wonderful employees. Andrea and Derek do a great job in the Stafford county ... See more

1 week ago
Photos from Golden Belt Telephone's post

Today kicks off Customer Service Week. GBT has amazing employees and to help show our appreciation please join our offices this week for some Donuts and coffee. Today, if your in the Ellis area, ... See more

1 week ago
Photos from Golden Belt Telephone's post

Come check out Oktoberfest at Stafford today. The sun is out and it’s a great day!

1 week ago

Attention StreamIT customers:

Many of you are aware and have experienced issues with the service this week and GBT wants to apologize for your StreamIT experience and let you know we understand ... See more

1 week ago
Timeline Photos

It's that time of year for the Fall Sun Outages!

2 weeks ago
WELCOME TO GBT - SERVING 24 KANSAS COMMUNITIES

GBT wants to apologize for your streaming experience over the last week. Our team is working tirelessly to stabilize the StreamIT platform. We know and expect to do better with the delivery of any ... See more

Welcome to GBT! We provide internet, video, voice service, and business solutions to more than two dozen Kansas towns. GBT has five locations to serve you.

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