GBT Help Desk

one

Toll Free 800-432-7965

E-mail

customerservice@gbtlive.com

Hours

24 hours a day / 7 days a week. When you call the Help Desk, have the following information handy to make the call a little easier:

  • Your Username and Password
  • If you’re receiving an error message, the exact wording of the error.
  • The operating system you use (Windows 10, MAC OS, etc.) 
  • The Internet software you are having difficulty with, determine which version by opening the program, clicking on the Help menu then clicking on About…..
  • Your model of modem Click on Start, Settings, Control Panel then double-click the modems icon.
  • Having these items prepared before you call will maximize your Help Desk experience.

2 days ago

We want you to have the BEST Internet experience - that's why we offer GBT's Managed Protection.

“I highly recommend GBT’s Managed Protection that comes with their router. I’ve always owned ... See more

6 days ago

Another happy business customer in the books, these 21 iPads are headed out the door to their new home this week! 🙌

Did you know that we have specific plans and promotions for Nex-Tech Wireless ... See more

1 week ago
Photos from Golden Belt Telephone's post

Join us in recognizing our GBT Board of Directors Member, Cinda, for her 20th Anniversary on the GBT Board!

On this day 20 years ago, Cinda was elected to be on the GBT Board of Directors to ... See more

1 week ago

GBT performed an emergency Internet upgrade affecting some customers in Macksville, St.John, and Stafford. A power cycle of your router/modem may be necessary to restore service. We apologize for the ... See more

1 week ago

And just like that, another NCAA Tournament is over, which means we get to announce the winners of the GBT PickIt March Mania Challenge! 🏆🏀

Random Winner: Diane Kuhn ($25 GBT Bill Credit)

4th ... See more

2 weeks ago

Come join us for our Annual Meeting!

Cast your vote + get free food and great prizes!

2 weeks ago
Photos from Golden Belt Telephone's post

All GBT stores will be closing at noon tomorrow for Good Friday.

We wish everyone a wonderful Easter weekend.

2 weeks ago

GBT will be performing redundancy upgrades affecting the towns of Macksville, St. John, and Stafford early Tuesday morning beginning at 1:30am.

3 weeks ago

Update: The tv issues have been resolved. If you are still experiencing issues please contact our help desk at 800.432.7965. Thank you.

GBT is aware of TV channels in our blue package that are ... See more

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