RUSH CENTER, KS – APRIL 2020: Fear of the unknown can sometimes be way worse than the problems and obstacles we as individuals face every day. Currently, our area and the world face many unknowns which can drive anxiety and stress. GBT has taken steps to ensure we eliminate some of these fears by being committed to providing your Communication Services. Yes, we have had to change our methods in how we provide and support our services, but we want to make sure there isn’t a doubt in our customers’ minds that we are still here ensuring you have quality access to our voice services, which provide 911 service and allow you to stay in contact with your loved ones; or our Internet & TV service, to help you receive news, stay connected, and work from home or do school work.
Following recommended guidelines from the CDC and Kansas Department of Health & Environment, our offices temporarily have no public access. However, we are still available to answer your questions or assist you in a multitude of ways.
1.) Call 800.432.7965 for inquiries about services, report issues, or pay your bill over the phone. We will continue to offer a 24/7 Help Desk that is available at this number.
2.) Check out our website. We have endless information on there, including many options to change, upgrade, or check out available services.
3.) Utilize our Ebill and online account option to look up account information, pay your bill, or report troubles.
4.) Utilize our drop boxes located at every GBT store to drop off documents or payments.
5.) Follow our Facebook page by searching for Golden Belt Telephone. We will post new information in real time.
Our commitment extends far past finding alternative ways for our customers to reach us and conduct business. GBT recognizes that many people might be turning to working from home, which is why we have offered to increase current customers’ Internet plans to faster speeds at no additional cost for 3 months. GBT has also been working diligently with all the school districts we serve to help assist as they work tirelessly to implement their continuous learning plans. We believe it is often in these challenging times when we see people’s best in accomplishing problems with ways never thought of before. It is why we choose to work and live in the area that we do, where we’ve become accustomed to rolling up our sleeves and helping our friends and neighbors during the toughest of times. Right now, helping out our friends and neighbors just looks a little different than what we are used to, but the people of Rural Kansas are strong, and that gives us hope during these unprecedented times.
Right now, helping out our friends and neighbors just looks a little different than what we are used to, but the people of Rural Kansas are strong, and that gives us hope during these unprecedented times.
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