Customer Care

GBT has a long-standing reputation for excellence in service. Our phones are answered by real people who are knowledgeable about our services and care about you and your satisfaction. Our employees live in this area also so we have to get it right.

Most of our trouble calls are resolved within 4 hours or less. We have convenient office hours and offer 24/7 trouble service. To access that service, simply call us at 800-432-7965. Listen to the message and follow the directions. We will call you back. We never give or sell the names or home numbers of our customers to any other entity. We treat you like we would like to be treated.